Tools
We are actively and responsibly building a platform for dialogue with our stakeholders, undertaking numerous initiatives engaging our business partners, NGOs, local communities, customers and the media. Dialogue session with our stakeholders took place in 2017.
At the end of 2014 we organised the first dialogue session with our stakeholders and identified subjects that are important from their point of view. The collected material constituted the basis for creating PGE Group’s Social report for 2013-2014 – our Group’s first social responsibility report, and the next two integrated reports.
Three years later – in October 2017 – we invited the representatives of identified stakeholder groups to participate in our second dialogue session. We maintained a similar thematic scope of issues being brought up in the first dialogue session, we also kept the catalogue of GRI indicators, transposing G4 standard to GRI Standards
The dialogue session was organised around four thematic areas: Society, Environment, Workplace, Market, which are reflected in PGE Group’s procedures for managing social engagement initiatives and connected with the business strategy. Within these four areas, stakeholders identified key topics, which were expanded in our Report.
We invited representatives from more than 20 different groups to the dialogue session (including NGOs, consumer organisations, industry organisations, business partners, banks, journalists and employees). Together, we identified 20 types of expectations from our stakeholders. All of them have an impact on the shape of this Integrated Report, in which we try to respond to the expectations of our surroundings as well as possible. The following summary of the key expectations is based on scores assigned in individual surveys completed by participations in the dialogue session. Additionally, presented below is a list of the key issues in each of the areas, with reference to the content of this Integrated Report in which we address the expectations presented during the session.
| Areas of key topics indicated by stakeholders | Check what we did in this area | |
|---|---|---|
| AREA: SOCIETY | Educational activities as regards the operation of the electricity market, energy efficiency and the safe use of energy and its infrastructure (including educating children and youth). | |
| Supporting local communities, actively implementing a good neighbour policy; activities at the level of each company. | ||
| AREA: ENVIRONMENT | Investing in environmental protection projects, financing research projects focusing on reducing adverse environmental impact, investing in increasing the share of renewable energy. | |
| Reducing impact on the environment. | ||
| Emissions (types and quantities of substances emitted – measurements, targets) | ||
| AREA: WORKPLACE | Doing business in an ethical manner, managing ethics in the organisation (including combating corruption) | |
| Promoting occupational health and safety rules | ||
| Managing the generation gap | ||
| AREA: MARKET | Investments in the development of renewable energy sources | |
| Ensuring energy security – effective access to electricity and heating |
PGE Group’s stakeholder dialogue process is an approach that allows us, appropriately to the challenges, to conduct tasks in the area of sustainable development and responsible business. We understand that building long-term value must take into account, aside from business priorities, lasting relations with the surroundings, based on trust and openness..
Our approach to dialogue with stakeholders, based on the standard AA1000 (AccountAbility), is intended to exchange views and opinions, allows us to get to know different perspectives, mutual expectations and needs as well as alternative solutions for a better understanding between the parties. PGE Group’s dialogue is intended to openly exchange views and opinions and learn about mutual expectations, eventually leading to a greater mutual understanding.
In 2018 and 2019, we continued work on implementing priority issues selected by stakeholders during the last – second dialogue session, as evidenced by this report.
